Lake City Repoter
By STEVEN RICHMOND, srichmond@lakecityreporter.com
The Affordable Care Act’s healthcare marketplace officially opened Oct. 1, but flooded phone lines and overloaded website servers created more confusion than solutions for many Columbia County residents.
In an effort to streamline the process, the federal government established “navigators” to provide unbiased advice to uninsured citizens, helping them answer questions and determine their healthcare needs.
“The navigators and navigator programs’ goal is to get people enrolled through the marketplace who aren’t knowledgeable on individual and family plans,” WellFlorida Council associate […]